Terms & Conditions

Booking Policy:
All bookings are subject to availability. Customers are encouraged to reserve services in advance.

Cancellation Policy:
Cancellations made at least 24 hours before the scheduled service may qualify for a refund or rescheduling. Last-minute cancellations may be non-refundable.

Refund Policy:
Refunds are issued at the discretion of Stars Tour Services depending on the circumstances of the cancellation.

Late Arrival Policy:
Guests are encouraged to arrive on time for pickups. Excessive delays may shorten tour duration.

Damage Policy:
Guests are responsible for any damages caused to the vehicle during service.

Safety Policy:
For safety reasons, all guests must follow instructions provided by the driver or staff.

Personal Belongings:
Stars Tour Services is not responsible for lost or forgotten personal items.

Weather Conditions:
Certain tours or services may be adjusted due to weather or safety concerns.

Cookie Policy:
A cookie is a small file that asks permission to be placed on your computer’s hard drive. If/Once you agree, the file is then added and the cookie helps to analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.